In the Netherlands: who’s accountable for access?

How do you design a system that delivers timely primary care — not by chance, but by design? In this final episode in the Netherlands, Tara visits a health insurance company and reflects with her travel companion, Rosemary Hannam on what stood out from their trip to the Netherlands. They discuss how features like standardized GP contracts, clear access guarantees, strong physician leadership and a customer-orientation help keep primary care timely and organized — and consider what Canada can learn from the Dutch approach.

If you missed Part 1,  Part 2 or Part 3, click to catch up. 

See a galleryof Dr. Kiran’s photos from her trip to the Netherlands.

Hear Dr. Kiran speaking about her trip on CBC’s White Coat, Black Art

Read Dr. Kiran’s 4-part series for the Medical Post on her trip

Subscribe to our Substack newsletter to get bonus content.

Take the OurCare national survey to share your experiences with primary care.

Do you have an idea for an episode? Email primary.focus@unityhealth.to

• Transcript

  TBA